To find a solution, we first need to examine the situation! That is the first hand rule to resolve any issue whether it’s preventing online threats reaching your smart devices, or pulling an infected file out of it. To do so, we have access to innumerable Norton Setup programs accessible through norton.com/setup along with 24 hours available expert advice from Customer Support Assistance.
But, what about other issues that many would find inescapable in order to finish their work. Lets us assume a situation here in which two desktops, say desktop 1 and desktop 2, under the protection of Norton Security are not inter-connected. Which means, it is not possible for me to remotely access desktop 1 while using and working on desktop 2. Norton Setup, unless adequately configured, won’t allow incoming remote desktop connection
Establish a remote access connection without interruptions via Norton Setup
It is important to disable the Symantec Firewall to enable the Remote desktop Connections that might put the PC at risk of viruses and malware getting access in your hard drive. The question is whether there is a way to enable remote desktop connection to other PC without disabling the firewall or not. Visit norton.com/setup to find out a reliable answer to this query or keep reading.
Yes, it is possible by telling Norton that the file “tvnserver.exe” (the VNC server) is a safe file and should enable the file to handle the incoming remote desktop connections. Until then, you’ll keep receiving warnings from Norton Internet Security or Norton nu16 about incoming remote desktop connections.
Steps to configure Norton Setup Firewall to access Remote desktop connection:
- Open you Norton Internet Security. Go to the main page and click on the ‘Setting’ option in the Norton Internet Security Windows.
- Expand the ‘Network Settings’ button
- Go to the ‘Smart Firewall’ group and then click the ‘Program Control’
- Click on ‘ADD’ and go to the directory – C:\Program Files\TightVNC\tvnserver.exe
- You Must ensure the ‘Access column’ is set to allow
- Click on ‘Apply’ and go to the Norton Setup Internet Security Wizard again
- Click ‘Settings’ located under the Internet
- Then locate ‘Intrusion Prevention’ and under that find ‘Intrusion Exclusions’
- Click the ‘Configure’ and later find VNC large error response BO, and then unchecked the box
- Try to connect your desktop again by using jump